Gemm
From MediaSell
Contents |
Gemm
Configure
1. Click "Configuration for Gemm.com".
2. Enter your Gemm.com User ID (your Gemm catalog name), password and FTP password. Click Save & Verify. If you receive an error message, please review your Gemm.com account information. Please verify your catalog name with Gemm before you enter it in the User ID field. This field is used to identify your upload files.
3. Enter a value for the Order Retrieval interval. 1 hour is the minimum and 4 hours is the default. We will retrieve your orders according to the time-frame you specify. Please note: It takes at least 1 hour to retrieve new orders from your marketplaces, adjust the quantities and export changes to other venues.
4. The file format should remain as "Gemm Tab".
5. Click "Save".
Market Settings:
Suspend Exports: You can check this box if you do NOT want FillZ to make any changes to this marketplace for you. This will prevent us from sending any exports (new listings, updates, de-lists, etc.) to the marketplace.
Deletes Only: You can check this box if you do NOT want FillZ to list any items to this marketplace but to send deletes only. FillZ will only send a delete to the marketplaces when the item is sold. If there is a quantity of more than 1 for an item, and 1 copy of that item is sold, we won't send anything to the marketplaces. If the quantity drops to "0" we will send the delete file to remove that item from Gemm.com. We will also not send additions/updates to the marketplaces if the "Send deletes only" box is marked.
Append venue-specific text to item note: Anything that you add to this field will appear in your "Notes/Description" field on this market only.
Last Step: Activate
1. Click "Marketplaces".
2. Click"Activate" under Configuration for Gemm.
3. Confirm "Activation and Purge".
4. FillZ will purge your listings on the marketplace and automatically re-send your complete FillZ inventory. Any items added that are not present in your FillZ inventory will be deleted from the Marketplace.
Important Notes:
- Inventory: Gemm can only process purges at this time; we can't delete items or upload inventory changes every 1-4 hours as we do with other sites. We do a purge automatically to your Gemm account twice a day: 10:12am and 22:12pm.
- Payments: Gemm allows sellers to process their own payments. We may grab an order before the payment is received. The payment status will be "UNKNOWN" for these orders. Our system currently can't update payment status. You'll have to manually track it based on Gemm's email. We suggest you move all Gemm orders with "UNKNOWN" payment status to DEFERRED and move them to IN-PROCESS to ship them after you get a payment confirmation email from Gemm.
- Shipping: You can configure your own shipping method choices on Gemm. We'll display your shipping method text as it is up to 80 characters. This limit is set by Gemm. However, no default postage method will be applied to orders from Gemm. You'll always need to reset mail method for these orders.
