From FillZ
- "I'm sure the Fillz Support team hears all the time from sellers about this complaint or that complaint, but I just want to say that since I joined Fillz at the end of December, I have found Fillz to have a customer service team and technical team that is more responsive than any other site or marketplace for that matter that I've been a part of. The longest I ever waited for a reply was literally 4 hours! Lee Ann is a great member of Fillz. If you guys maintain this quality of service, you can only increase the number of sellers that want to use your service. Thank you!"
- "Again, thanks for getting back to me. You've always been great. The current problem has been resolved and looks like the FillZ program updated everything. All looks normal at my end. PS I probably got that one order number wrong. Either way it's updated and out. It's been a pleasure again."
- "Thanks for the help on the script. Now that everything is getting wrapped up in terms of my listings and images, my next Fillz project is learning your repricing system. I looked at several services like yours ... and it was really the versatility of your pricing tool with it's use of script that sold me. It was really close between you and [a competitor], but their repricing tool seems to be just another of those "grab the lowest price for this ISBN on the internet and undercut it by a nickel" pricing tool like Alibris'. And since I am moving into First Editions and other collectable books, that model would be nothing but a disaster for me. The "dive to the bottom" business model."
- "I am very happy with your service so far, and have had a noticeable bump in sales in the few days since I joined, even with all my listings being without their images. I am hoping for a noticeable increase when they go up. I appreciate the help I have received in getting all of my venues up and running properly."
- "Again thank you for your responses, on a Saturday night no less. I want you to know that your kind helpful responses when I was considering this a few weeks ago, are what gave me the courage to give Fillz a try. You folks seem to have unbelievably good tech support ... in particular for us dummies!"
- Since going with Fillz I have seen an increase of my sales of over 100%. Their repricer is very stable and the order manager allows you to list on different markets while still keeping your inventory straight. The best part about Fillz however is the customer service. If you have any issue your email is answered very quickly or you can get on the chat and talk to experts who can help you through the most dificult issues. Their prices are very reasonable and the newest technology puts them at or above monsoons repricer at a fraction of the cost. If you are looking to expand, simplify, and take your book selling business to the next level Fillz is the way to go!
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