Customize Emails

From MediaSell

• You can create your own Custom Emails to notify buyers when their items have been shipped, cancelled or deferred. To configure your emails, please follow the directions below:

1. After logging in to your FillZ account, click "Settings".

2. Scroll down the page to the first box entitled "Confirmation Email". We have provided an example template below that includes all possible fields. If you wish to use this example, copy and paste the entire message as it is shown into the "Confirmation email" field.

Sample:

Subject: Your book has shipped - ref #%ORDERID%

Dear %BILLNAME%

Your %SOURCE% order # %MARKETID% has shipped to:

%SHIPTO%

Manifest of items:

%TITLESNOTES%

Method of shipping: %METHOD%

Your tracking number is: %TRACKING%

Expedited shipping takes between 3 to 6 business days. Regular shipping takes 7-14 days, although, in some extreme cases can take up to a month. International shipping takes longer.

Thank you for your order!

Sincerely,

%MYNAME% <%MYEMAIL%>

• The first line of the template must be a "Subject" header.

• You can also customize your Cancellation and deferred emails.

• If you do not wish to receive a copy every time an email is delivered to your buyers, please uncheck the "Do Not Send me a copy" box.

• Please note: We currently do not support HTML in confirmation emails.