3. Can I ask for extra charges for my AbeBooks orders using the FillZ User Interface?

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No. Requesting extra charges, reducing shipping, and processing returns are not currently available through FillZ. If you would like to complete one of these processes, please sign on to your Abe account and complete them through the Members Menu.

You must not move the order to "In Process" or "Complete" in FillZ until the order has been totally completed on Abe (you have requested extra shipping, the buyer has approved it, you have processed the order on Abe, and the buyer has been charged).

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